WIC Retailer Bulletin

2024 Annual Training Edition

• Archive 2024:  Jan | Apr | Jul | Oct
• Archive 2023:  Jan | Apr | Jul | Oct
• Archive 2022:  Jan | Apr | Jul | Oct
• Archive 2021: Mar  | Jul |Oct
• Archive 2020:  Feb | Jul | Dec
• Archive 2019:  Nov | Jul | May |
• Archive 2018:  Mar | Jul | Nov
• Archive 2017:  Mar | Jul | Nov
• Archive 2016:  Jan | Apr | Jul | Nov
• Archive 2015:  Jul  | Feb
• Archive 2014:  Nov | Jun | Feb
• Archive 2013:  Nov

Retailer Advisory Committee Meetings (RAM)

• Agenda: Current Agenda 4- 18-24
• Meeting Minutes: RAM minutes 4-18-24
• Archive: 2024  | Apr | Jan |
• Archive: 2023  Oct | Jul | Apr | Jan
• Archive 2022: Oct | Jul | Apr| Jan
• Archive 2021: Oct | Jul | Apr | Jan

Store and Supplemental Food Info

• Approved Formula Suppliers
• Authorized Retailer Listing
• Current Approved Product List
• Current Approved Product List (text file) 
• FDA Approved Infant Formula Manufacturers
• Retail Formula Flyer English | Spanish
• Minimum Stocking Requirement
  • Minimum Stocking Requirement - at a Glance
• New UPCs Added in 2024 WIC Food List
• Sanction Schedule
• Signage and Shelf Labels
• 2024 WIC Food List  English | Spanish

Forms

• Authorization Agreement for Direct Deposit
• Certified Trainer Reporting Form | Instructions
• Retailer Agreement 2023
• Retailer Complaint and Incident Form | Instructions
• Retailer Supply Request Form | Instructions | Web Form
• UPC Update Request Form | Instructions

Food Application Contact Form

• Food Application Contact Form Instructions
• Food Application Contact Form | Web Food Application Contact Form

Manuals and Regulations

• Conflict of Interest Training Handout
• EPPIC Vendor Portal
• eWIC Cashier Handbook
• Federal WIC Regulation (7 CFR Part 246)
• Participant Handbook
• Quick Reference for Verifone VX 570 Terminal
• Retail Store Manual
• Virginia WIC Program Regulations
• WIC Policy and Procedures Manual
• Conduent Retailer Manual Info

Training

• 2023 Retailer Reauthorization Video
• Cashier Training Video
  • Module A:  Welcome to WIC!
    • • Integrated eWIC systems
      • Stand-Beside eWIC systems
  • Module B: How Does eWIC Work?
  • Module C: Making WIC Customers the Priority
  • Module D: Your Role in Ensuring Program Integrity
  • Module E (For Trainers Only) - Training Tips
• Cashier Training Video Answer Key
• Types of Trainings

Other

• Annual Compliance Letter
• Commonly Used Terms
• New POS System Certification Request
• Who to Contact for Support
• Stand Beside Ordering Procedures
• Steps for Returning Conduent SB device

Links

• Important Links and Mailing Address
• SNAP Food
• USDA

Contact Info:

VDH Vendor Team | Vendor Compliance Team Directory

(804) 864-7800
Fax (804) 864-7854
wic_retailer@vdh.virginia.gov

Xerox Vendor Helpdesk | 1-877-436-6057