A job aid is a printed or electronic document to assist a professional in recalling salient points and technical mandates of required work when a mistake could have a significant negative outcome. When the professional is well grounded in the policies, regulations, principles and basic procedures of his or her job, then the right job aid can be a big help. Job aids do not substitute for careful study of the policies, regulations, and basic principles and procedures of one’s work; rather, job aids supplement them. A job aid is usually appropriate for tasks that are relatively simple, infrequent, and can be improved through self-assessment. A job aid is not a “cheat sheet” used to quickly bypass critical understanding to perform the job correctly.
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